Having an accurate, enriched system-of-record for all connected devices is essential for connected product businesses. The Device Registry within EdgeIQ Symphony provides this single, authoritative source. It’s not just a list of devices. The Device Registry captures and stores comprehensive metadata on each device including its account assignment, or even whether the device has been claimed or assigned to an account. The registry also stores information about state, status, firmware version, configuration history, activity logs and much more. The enriched data about all devices serves the multitude of stakeholders that need a 360 degree view and history of each device. 

Tackling Fragmented Data and Operational Complexity

For connected product businesses, fragmented device data creates unnecessary complexity and can lead to errors and costly inefficiencies. Without a unified view, operations and support teams are often forced to swivel chair between platforms to find time-sensitive details. This increases response time and increases risk of errors.

Seamless Interoperability Across Systems

EdgeIQ’s Device Registry is designed to integrate seamlessly with external ERP, CRM, and other systems, allowing businesses to import and synchronize device data effortlessly. This interoperability ensures consistency across platforms, with EdgeIQ even pushing updates back to third-party systems to maintain synchronized records. Support and operations leaders can rely on consistent, real-time data across their application ecosystem, increasing decision accuracy and operational agility.

Enabling a Fully Orchestrated DeviceOps Ecosystem

The Device Registry’s capabilities extend beyond device status information. As part of Symphony’s DeviceOps pillar, it provides the foundation for orchestrated device lifecycle management workflows. Working in harmony with Fleet Management, Configuration Management, Diagnostics and Remediation tools, the Device Registry drives workflows, creates actionable insights, and minimizes downtime.