Telus Device Management

Telus Device Management

Telus Device Management

Powered by EdgeIQ

Powered by EdgeIQ

Powered by EdgeIQ

Most Connected Product Manufacturers and Enterprises still lack the visibility, control, and automation needed to manage connected devices at scale.
That’s why there is Telus Device Management. 

Most Connected Product Manufacturers and Enterprises still lack the visibility, control, and automation needed to manage connected devices at scale.
That’s why there is Telus Device Management. 

Most Connected Product Manufacturers and Enterprises still lack the visibility, control, and automation needed to manage connected devices at scale.
That’s why there is Telus Device Management. 

POWERED BY EDGEIQ

Telus Device Management is a full-featured, off-the-shelf solution for IoT device and data management.

Telus Device Management is a full-featured, off-the-shelf solution for IoT device and data management.

Deploy + Provision

Zero-touch onboarding provisioning of any device, anywhere.

Update Software + Configurations

OTA software updates and emote updates for firmware, OS, and settings across all devices.

Monitor, Understand + Act

Wellness monitoring, remote diagnostics, event based alerting and workflows.

Integrate, Automate + Orchestrate

Integrate device data and events into workflows throughout the business value chain.

Telus Device Managment is Purpose-built for

For

OEMs

99% of connected product manufacturers are still building their own Device Management stack — wasting time and resources. Telus Device Management gives them a faster path to market, with a platform that’s secure, scalable, and flexible.

For

System Integrators

->

For

Enterprises

Telus Device Managment is Purpose-built for

For

OEMs

99% of connected product manufacturers are still building their own Device Management stack — wasting time and resources. Telus Device Management gives them a faster path to market, with a platform that’s secure, scalable, and flexible.

For

System Integrators

->

For

Enterprises

Telus Device Managment is Purpose-built for

For

OEMs

99% of connected product manufacturers are still building their own Device Management stack — wasting time and resources. Telus Device Management gives them a faster path to market, with a platform that’s secure, scalable, and flexible.

For

System Integrators

->

For

Enterprises

What we do

From simple data ingestion and delivery to advanced device analytics and operational telemetry - EdgeIQ Symphony delivers insights that can change businesses.

01

HVAC OEM

01

HVAC OEM

01

HVAC OEM

02

Retail Tech OEM

02

Retail Tech OEM

02

Retail Tech OEM

02

Retail Tech OEM

03

Security Systems Integrator

03

Security Systems Integrator

03

Security Systems Integrator

03

Security Systems Integrator

FAQs

01

Why are we introducing the new TELUS IoT Device Management Service?

TELUS wants to serve the broader set of needs its customers have across the entire IoT Value Chain. Connectivity is foundational. But long-term value in the connected enterprise and OEM is created at the operational and orchestration layers. This is where device performance, uptime and automation directly impact revenue and customer experience. Globally, leading operators are expanding beyond SIM lifecycle management into device operations, observability and workflow orchestration. TELUS is the first and only Canadian service provider to deliver a carrier-integrated, unified visibility and control plane as a managed service. This creates a structural opportunity. TELUS can now deliver operational value even in environments where devices operate across multiple carrier networks. Customers with global or multi-carrier fleets do not need to consolidate connectivity to benefit from unified device operations. This expands the addressable opportunity beyond traditional connectivity share and allows TELUS to compete at the operational layer — where global MNOs are increasingly investing and monetizing. This is not a resale product. It is a TELUS-led offering integrated with TELUS connectivity, support and service delivery. It enables new executive-level conversations focused on reliability, control, SLA performance and scalable fleet growth — including in multi-carrier environments. Connectivity gets devices online. Operational control and orchestration ensures performance and protects customer operations at scale.

01

Why are we introducing the new TELUS IoT Device Management Service?

01

Why are we introducing the new TELUS IoT Device Management Service?

TELUS wants to serve the broader set of needs its customers have across the entire IoT Value Chain. Connectivity is foundational. But long-term value in the connected enterprise and OEM is created at the operational and orchestration layers. This is where device performance, uptime and automation directly impact revenue and customer experience. Globally, leading operators are expanding beyond SIM lifecycle management into device operations, observability and workflow orchestration. TELUS is the first and only Canadian service provider to deliver a carrier-integrated, unified visibility and control plane as a managed service. This creates a structural opportunity. TELUS can now deliver operational value even in environments where devices operate across multiple carrier networks. Customers with global or multi-carrier fleets do not need to consolidate connectivity to benefit from unified device operations. This expands the addressable opportunity beyond traditional connectivity share and allows TELUS to compete at the operational layer — where global MNOs are increasingly investing and monetizing. This is not a resale product. It is a TELUS-led offering integrated with TELUS connectivity, support and service delivery. It enables new executive-level conversations focused on reliability, control, SLA performance and scalable fleet growth — including in multi-carrier environments. Connectivity gets devices online. Operational control and orchestration ensures performance and protects customer operations at scale.

02

What problem is TELUS solving?

02

What problem is TELUS solving?

02

What problem is TELUS solving?

03

What is TELUS IoT Device Management?

03

What is TELUS IoT Device Management?

03

What is TELUS IoT Device Management?

03

What is TELUS IoT Device Management?

04

How is TELUS IoT Device Management different from Cisco Control Center and TELUS Global Connect?

04

How is TELUS IoT Device Management different from Cisco Control Center and TELUS Global Connect?

04

How is TELUS IoT Device Management different from Cisco Control Center and TELUS Global Connect?

04

How is TELUS IoT Device Management different from Cisco Control Center and TELUS Global Connect?

05

Why aren’t Connectivity Management (CMPs), Mobile Device Management (MDM) or IT Service Management (ITSM) platforms enough?

05

Why aren’t Connectivity Management (CMPs), Mobile Device Management (MDM) or IT Service Management (ITSM) platforms enough?

05

Why aren’t Connectivity Management (CMPs), Mobile Device Management (MDM) or IT Service Management (ITSM) platforms enough?

06

There are 3 service tiers. How are they structured?

06

There are 3 service tiers. How are they structured?

06

There are 3 service tiers. How are they structured?

07

What devices and networks are supported?

07

What devices and networks are supported?

07

What devices and networks are supported?

07

What devices and networks are supported?

08

How long does implementation take?

08

How long does implementation take?

08

How long does implementation take?

09

How is it priced and how do we get started?

09

How is it priced and how do we get started?

09

How is it priced and how do we get started?

Telus Device Management powered by EdgeIQ: Device Operations, Observability and Orchestration for your IoT value chain

Telus Device Management powered by EdgeIQ: Device Operations, Observability and Orchestration for your IoT value chain

Telus Device Management powered by EdgeIQ: Device Operations, Observability and Orchestration for your IoT value chain

Telus Device Management powered by EdgeIQ: Device Operations, Observability and Orchestration for your IoT value chain

Telus Device Management powered by EdgeIQ: Device Operations, Observability and Orchestration for your IoT value chain