a blue abstract background with lines and curves
a blue abstract background with lines and curves
a blue abstract background with lines and curves
a blue abstract background with lines and curves

Initiate heartbeat

Device assigned to Smart Fleet

OTA Campaign 75% complete

DeviceOps

Beyond device management. DeviceOps is a collection of workflows for the lifecycle management of device fleets from first connection, wellness monitoring, OTA campaigns, configuration management and more.

Connected Product Businesses need more than traditional logs and metrics—they need operational intelligence built for distributed, intelligent systems. EdgeIQ Symphony delivers purpose-built Observability for devices, networks, data and workflows.

Device Operations is the anchor of all IoT Orchestration

The Platform Core is an abstraction layer serving functional pillars

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Fleet Management

Centralized control of device fleets across customers, environments and networks. Track lifecycle state, ownership, connectivity and operational status from first connection through decommissioning.

Fleet Management

Centralized control of device fleets across customers, environments and networks. Track lifecycle state, ownership, connectivity and operational status from first connection through decommissioning.

Fleet Management

Centralized control of device fleets across customers, environments and networks. Track lifecycle state, ownership, connectivity and operational status from first connection through decommissioning.

Provisioning

Automate secure device onboarding at scale. Assign identity, credentials, network access and baseline configuration so devices arrive operational, compliant and ready for workflows on first connection.

Provisioning

Automate secure device onboarding at scale. Assign identity, credentials, network access and baseline configuration so devices arrive operational, compliant and ready for workflows on first connection.

Provisioning

Automate secure device onboarding at scale. Assign identity, credentials, network access and baseline configuration so devices arrive operational, compliant and ready for workflows on first connection.

Wellness Monitoring

Continuously monitor device health, connectivity, performance and behavior. Detect anomalies early, surface actionable signals and prevent issues before they disrupt operations or customer experiences.

Wellness Monitoring

Continuously monitor device health, connectivity, performance and behavior. Detect anomalies early, surface actionable signals and prevent issues before they disrupt operations or customer experiences.

Wellness Monitoring

Continuously monitor device health, connectivity, performance and behavior. Detect anomalies early, surface actionable signals and prevent issues before they disrupt operations or customer experiences.

Configuration Management

Define, version and enforce device configurations across fleets and environments. Maintain consistency with policy-based controls, full auditability and safe rollback when changes introduce risk.

Configuration Management

Define, version and enforce device configurations across fleets and environments. Maintain consistency with policy-based controls, full auditability and safe rollback when changes introduce risk.

Configuration Management

Define, version and enforce device configurations across fleets and environments. Maintain consistency with policy-based controls, full auditability and safe rollback when changes introduce risk.

Software Over-the-Air (OTA) Updates

Deploy firmware and software updates safely and predictably. Validate compatibility, stage rollouts, control timing and monitor progress to minimize downtime and operational risk.

Software Over-the-Air (OTA) Updates

Deploy firmware and software updates safely and predictably. Validate compatibility, stage rollouts, control timing and monitor progress to minimize downtime and operational risk.

Software Over-the-Air (OTA) Updates

Deploy firmware and software updates safely and predictably. Validate compatibility, stage rollouts, control timing and monitor progress to minimize downtime and operational risk.

Campaign Management

Orchestrate targeted device actions using attributes, conditions and events. Run campaigns across fleets without static lists, manual coordination or one-off scripts.

Campaign Management

Orchestrate targeted device actions using attributes, conditions and events. Run campaigns across fleets without static lists, manual coordination or one-off scripts.

Campaign Management

Orchestrate targeted device actions using attributes, conditions and events. Run campaigns across fleets without static lists, manual coordination or one-off scripts.

Diagnostics and Remediation

dentify root causes across devices, connectivity and configuration. Trigger automated remediation workflows to restore service, reduce manual effort and shorten time to resolution.

Diagnostics and Remediation

dentify root causes across devices, connectivity and configuration. Trigger automated remediation workflows to restore service, reduce manual effort and shorten time to resolution.

Diagnostics and Remediation

dentify root causes across devices, connectivity and configuration. Trigger automated remediation workflows to restore service, reduce manual effort and shorten time to resolution.

Fleet Management

Centralized control of device fleets across customers, environments and networks. Track lifecycle state, ownership, connectivity and operational status from first connection through decommissioning.

Fleet Management

Centralized control of device fleets across customers, environments and networks. Track lifecycle state, ownership, connectivity and operational status from first connection through decommissioning.

Provisioning

Automate secure device onboarding at scale. Assign identity, credentials, network access and baseline configuration so devices arrive operational, compliant and ready for workflows on first connection.

Provisioning

Automate secure device onboarding at scale. Assign identity, credentials, network access and baseline configuration so devices arrive operational, compliant and ready for workflows on first connection.

Wellness Monitoring

Continuously monitor device health, connectivity, performance and behavior. Detect anomalies early, surface actionable signals and prevent issues before they disrupt operations or customer experiences.

Wellness Monitoring

Continuously monitor device health, connectivity, performance and behavior. Detect anomalies early, surface actionable signals and prevent issues before they disrupt operations or customer experiences.

Configuration Management

Define, version and enforce device configurations across fleets and environments. Maintain consistency with policy-based controls, full auditability and safe rollback when changes introduce risk.

Configuration Management

Define, version and enforce device configurations across fleets and environments. Maintain consistency with policy-based controls, full auditability and safe rollback when changes introduce risk.

Software Over-the-Air (OTA) Updates

Deploy firmware and software updates safely and predictably. Validate compatibility, stage rollouts, control timing and monitor progress to minimize downtime and operational risk.

Software Over-the-Air (OTA) Updates

Deploy firmware and software updates safely and predictably. Validate compatibility, stage rollouts, control timing and monitor progress to minimize downtime and operational risk.

Campaign Management

Orchestrate targeted device actions using attributes, conditions and events. Run campaigns across fleets without static lists, manual coordination or one-off scripts.

Campaign Management

Orchestrate targeted device actions using attributes, conditions and events. Run campaigns across fleets without static lists, manual coordination or one-off scripts.

Diagnostics and Remediation

dentify root causes across devices, connectivity and configuration. Trigger automated remediation workflows to restore service, reduce manual effort and shorten time to resolution.

Diagnostics and Remediation

dentify root causes across devices, connectivity and configuration. Trigger automated remediation workflows to restore service, reduce manual effort and shorten time to resolution.

Purpose-Built DeviceOps

EdgeIQ Observability is built for devices, networks, and physical operations, not merely adapted from IT or security monitoring tools. It understands device context, fleet behavior, and operational signals so teams get actionable insight rather than dashboards full of noise.

EdgeIQ DeviceOps was designed specifically for connected devices and fleets, not retrofitted from CRM, ITSM, or asset management tools. It reflects the realities of IoT device lifecycles, constrained hardware, intermittent connectivity networks, and the operational rigor required to manage fleets at scale

Purpose-Built DeviceOps

EdgeIQ Observability is built for devices, networks, and physical operations, not merely adapted from IT or security monitoring tools. It understands device context, fleet behavior, and operational signals so teams get actionable insight rather than dashboards full of noise.

Purpose-Built DeviceOps

EdgeIQ Observability is built for devices, networks, and physical operations, not merely adapted from IT or security monitoring tools. It understands device context, fleet behavior, and operational signals so teams get actionable insight rather than dashboards full of noise.